S2O Terms and Conditions
Full Terms and Conditions
Each valid ticket/wristband admits one person only, regardless of purchaser.
New tickets/wristbands WILL NOT be issued for used, lost or stolen tickets.
Wristbands lost, removed or tampered with will be rendered invalid and WILL NOT be replaced. Wristbands must be worn at all times. Wristbands are not transferable from person to person.
3 Day wristbands may must not be removed throughout the 3-day festival period.
S2O is a 20+ event. All attendees must show their original ID/passport to very age for entry.
Strictly no refund/changes allowed on a purchased ticket for any reason, even in case of any rescheduling.
Artist lineup is subject to change during the event.
You agree that the Organizer shall not be held responsible, financially or otherwise, for any personal property that is left, lost, stolen, destroyed, confiscated, damaged or misplaced anywhere on site or during the event, regardless of fault or reason.
Persons entering the Event hereby consent to having names, images and/or likeness, writing, biographical information or recordings of their voices captured or reproduced in any medium, forever and throughout the world, for editorial, educational, promotional, publicity, advertising or any other purpose by S2O Factory Company, or its affiliates, respective successors and assigns, contractors, partners or the media.
The Organizer reserves the right to limit access to any area to prevent hazardous overcrowding.
You agree that S2O Factory Company, its servants or agents will not be liable for any loss, injury or damage to any person (including yourself) or property however caused (including by the organizer or its servants or agents): (a) in any circumstances unless due to the negligence of S2O Factory Company., its servants or agents; (b) in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach (save for death or personal injury due to the negligence of S2O Factory Company., its servants or agents); and/or (c) to the extent that any increase in any loss or damage results from the breach by you of any of these terms and conditions.
For the purposes of these terms and conditions, “Force Majeure” means any cause beyond S2O Factory Company’s control including, without limitation, an act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, National Ceremony, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defense requirements and/or acts or regulations of national or local governments. S2O Factory Company will not be liable to you for failure to perform any obligation under these terms and conditions to the extent that the failure is caused by Force Majeure.
You agree that the Organizer shall not be liable to you for any indirect or consequential costs, claims, actual or alleged losses howsoever arising out of or in connection with the event and/or our obligations hereunder including, but not limited to, loss of profits, anticipated profits, savings, business or opportunity, or loss of publicity or loss of reputation, or opportunity to enhance reputation, or loss of contract or other economic or consequential loss arising from the performance (or any failure to perform) these terms and conditions.
The Organizer shall not have any liability to you whatsoever for loss or expenses incurred in connection with the event or any cancellation of the event, including, without limitation, costs of any personal travel, accommodation or hospitality arrangements made relating to the event or the cancellation of the event.
The Organizer shall not be liable for the acts or omissions of the operators of the venues, for any personal injury suffered at a venue (unless due to the act or omissions of S2O Factory Company) or any loss, theft or damage to your property at a venue (unless due to the act or omissions of the Organizer) or caused by any property of the Organizer.
The Organizer, S2O Factory Company and our official agents can accept no responsibility for any personal property. Please do not bring unnecessary valuable items or excessive amounts of cash, as cashless payments and ATMs are available on site.
Cancellation, Misuse and Refunds
Although we will do our best to keep you informed of any cancellation, it is the ticket holders’ responsibility to establish whether an event has been cancelled and the date and time of any rearranged event. The Organizer has no obligation to refund any monies or exchange Tickets should the program be altered, or varied, for any reason.
The Organizer is unable to accept any liability to replace any tickets lost, stolen, damaged or used after they have been received. It is the purchaser’s responsibility to keep their tickets and information private.